Manage Notifications
Ledger keeps you updated about what's going on in your workspace. We don't want you to miss anything. So, most of the notifications are on by default. But you can easily customize your notifications from settings from active settings to more zen as needed.
When you're in a chat or comment area, you won't receive notifications. This lets you chat in real-time without email and distractions. If you switch to another tab or section, notifications will start again.
Some notifications are sent via email, and others in-app (like reactions). Here's how to fine tune them to your preference:
How to manage workspace notifications
- Click your name in the bottom left corner of the sidebar.
- From the menu, click Notifications.
- Select (or unselect) the checkbox next to a notification option.
- Changes are automatically saved.
Tip: Want fewer emails? Subscribe to the daily digest report and get a single email at the end of the day showing all the comments made by your team. Activate this in your notification settings.
How to manage email subscriptions
- Click your name in the bottom left corner of the sidebar.
- From the menu, click Notifications.
- Scroll down to the bottom and find Subscriptions.
- To unsubscribe, click the × icon next to the subscription type.
- To subscribe, click anywhere within the text area, then select a subscription type.
- Changes are automatically saved.
TIP: For active users, we recommend turning off some email notifications. We don't want your inbox to be piled up with them!
How to manage notifications for each stream
You also have the option to turn on/off or pause notifications for each stream.
- Select the stream to change the notification settings.
- Click the alarm icon in the top right corner.
- From the menu, select an option (subscribed, paused, or unsubscribed).
- Changes are automatically saved.
The alarm icon will change in reflection of your choice.
How to access all of your notifications
- Click the notification hub in the lower right of your screen.
- You will see all the notifications within your workspaces.
- Click a notification to go directly to that update, even if it's in a different workspace.
- A new notification will have a red dot. To clear this red dot, simply click the notification card or clear all notifications by clicking the checkmark in the upper right of the slider. You can also individually X out each notification to clear it from your hub.
Pro Tip: you can sort your notifications by workspace within the hub to quickly catch up.
How to reply to email notifications
You can directly reply to a comment via responding to an email notification without having to access Ledger.
- Mention or Comment Notification: Sending a reply to the email automatically adds your message as a reply to the comment in Ledger. These notifications will say "Reply to this email directly" at the bottom of the email.
- Task or Event Notification: You cannot reply to these emails as you have simply been added to a task or event. These notifications will say "Do not reply to this email" at the bottom of the email.